CIO Luncheon: Scaling AI with Confidence – Jakarta

Scaling AI with Confidence: Identity Strategies for the Age of Agentic AI

SYNOPSIS

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AI has become a strategic imperative for enterprises, driving new channels of engagement, empowering digital workers, and unlocking operational efficiency. Yet as AI agents evolve from tools into semi-autonomous actors, they introduce a new class of identity—non-human, intelligent, and potentially risky if unmanaged. Without strong identity guardrails, agentic AI can lead to over-permissioning, compliance failures, and costly errors that erode trust.

For CISOs and CIOs, the challenge isn’t just securing AI—it’s enabling innovation safely. This roundtable will explore how an identity-first foundation empowers organizations to adopt AI agents securely and at scale—driving growth, efficiency, and resilience without sacrificing control or compliance.

Key Takeaways:

• Why agentic AI represents a new class of digital workers and customer-facing channels that drive both growth and efficiency.
• The enterprise risks of unmanaged AI agents and why governance is essential to protect brand, trust, and compliance.
• How identity-first guardrails enable safe, scalable AI adoption without slowing innovation.
• Where strategic use cases—customer assistants, employee productivity agents, and autonomous digital workers—deliver measurable business outcomes.